Stratas Foods, the leading supplier of fats and oils to the foodservice, food ingredients and retail private label markets in North America, was recently awarded the 2016 Quality and Service Award by Dot Foods, the nation’s largest food industry redistributor. The award recognizes Dot’s top-performing manufacturer partners in the areas of quality and service.
Dot’s annual Quality & Service Award program began in 1998 as a way to highlight manufacturer partners who provide best-in-class communication, service and support to Dot. Manufacturers are evaluated monthly on criteria which include inbound service levels, EDI implementation, proactive communication of offering changes and loading efficiency.
“Our manufacturer partners play a key role in Dot’s success,” says Dot Foods President Dick Tracy. “Our business model relies on building great partnerships with these companies and working together to provide the highest level of customer service possible. We are so grateful to the winners for going above and beyond to help us continue to improve and grow. Congratulations to our 2016 Quality & Service Award winners.”
Dot and its manufacturer partners agree that working together to improve efficiencies in their partnership is a win-win.
“One of Stratas’ four focus areas is to ‘Deliver service and quality that our customers recognize as outstanding’, so it is very rewarding to see Stratas receive recognition for delivering on that part of our vision,” says Tom Bandler, Sr. Director Corporate Marketing for Stratas Foods LLC. “To receive the Dot Quality and Service Award is a testament to the great work our Stratas Foods employees produce each year.”