Dot Foods, the nation’s largest food industry redistributor, has announced the 19 winners of its 2016 Quality & Service Award. The award recognizes Dot’s top-performing manufacturer partners in quality and service.
Among those winners is Lawrence Foods, which has won the award for the fifth consecutive year and 7 of the past 9 years. The Quality & Service Award program began in 1998 as a way to highlight manufacturer partners who provide best-in-class communication, service, and support to Dot. Manufacturers are evaluated monthly based on inbound service levels, EDI implementation, proactive communication of offering changes, and loading efficiency.
“Our manufacturer partners play a key role in Dot’s success,” said Dot Foods President Dick Tracy. “Our business model relies on building great partnerships with these companies and working together to provide the highest level of customer service possible. We are so grateful to these 19 winners for going above and beyond to help us continue to improve and grow. Congratulations to our 2016 Quality & Service Award winners.”
The customer component of Lawrence Foods’ mission is a particular emphasis for the company. “We are honored to accept this recognition from our Dot partners, while understanding that it is a consequence of the importance that our entire team attaches to meeting the quality and service expectations of the businesses we serve. We are grateful for the confidence in our company and will work hard to continue to earn such trust,” says Les Lawrence, Chairman of Lawrence Foods.