Stratas Foods, the leading supplier of fats and oils to the foodservice, food ingredients and retail private label markets in North America, was recently awarded the 2018 Quality and Service Award by Dot Foods, the nation’s largest food industry redistributor. The award recognizes Dot’s top-performing manufacturer partners in the areas of quality and service.
Dot’s annual Quality & Service Award program began in 1998 as a way to highlight manufacturer partners who provide best-in-class communication, service and support to Dot. Manufacturers are evaluated monthly on criteria which include inbound service levels, EDI implementation, proactive communication of offering changes and loading efficiency.
“Across our industry, there’s never been a time where customer service was more important,” says Dot Foods President Dick Tracy. “That’s always been our focus at Dot, but in an environment where everyone along the supply chain is demanding standards be raised, it’s even more critical that we deliver. We couldn’t do that without the help of our manufacturer partners, and our Quality & Service Award winners represent the best of the best. Dot and its manufacturer partners agree that working together to improve efficiencies in their partnership is a win-win.”
This is the third straight year that Stratas Foods has won the award.
“It is very rewarding to see Stratas Foods receive recognition for delivering the highest level of quality and service to our customers,” says Tom Bandler, Sr. Director Corporate Marketing for Stratas Foods LLC. “To receive the Dot Quality and Service Award three years in a row is a testament to the great work and products our employees produce each year.”