After 43 years of service, Ben Shackelford, director of research and development, has retired from LTI, Inc. Shackelford has been an integral part of product development at LTI, helping invent and design technologies for the foodservice industry.

As R&D director, Shackelford managed UL certification tests and served as LTI’s in-house expert for mechanical innovation. His two patents — one for QuickSwitch™ and one for TempestAir (held in conjunction with Casey Hammonds) — helped create major advantages for LTI’s serving solutions.

“Ben truly has changed how food is served for the past four decades,” said President and CEO Ben Casey. “His incredible forethinking skills have helped us offer technology advancements that differentiate our serving equipment in the market. We will miss him both professionally and personally and wish him only the best in retirement.”    

Prior to joining LTI, Shackelford owned a refrigeration service and installation company. He began his career at LTI as a refrigeration technician, and after gaining considerable experience became director of research and development.

LTI is a third-generation family owned and operated foodservice equipment manufacturer located in Jonesboro, Georgia. With an emphasis on solid engineering and innovative design, LTI’s custom fabrication and counterwork combined with cutting-edge serving technologies give customers solutions they need. LTI was founded in 1947 and continues its commitment of providing high-quality products built with superior craftsmanship. LTI is changing how food is served. Learn more at