While Hispanic food shoppers offer a rich opportunity for food marketers and retailers, they also present a potentially bewildering set of challenges. As highlighted in the report Hispanic Food Shoppers in the U.S. by market research publisher Packaged Facts, the in-store behavior of Hispanic food shoppers is the product of a complex interplay among a wide range of factors. These include their national heritage, the extent of their affiliation with their original culture and the language they speak at home. In short, the most important lesson for marketers and retailers looking to learn about how individual Hispanic food shoppers fill their shopping carts is that there may be no such thing as a typical "Hispanic" food shopper.
This is an important realization U.S. food retailers must accept in order to reach this fiscally potent and increasingly influential consumer segment. Spending on food at grocery and other food stores by Latino consumers has risen more than 80% over the past ten years, a growth rate more than double that of U.S. consumers on average. Indeed Hispanic food shoppers now represent a rapidly growing segment of the customer base of grocers throughout the country, with growth coming largely from the continuing dispersal of Latinos into areas not traditionally known for having substantial Hispanic populations, Packaged Facts research director David Sprinkle.
Where Latinos have landed in their nationwide dispersal is among the key factors influencing what they purchase and how retailers can best attract their patronage. In Los Angeles, for example, stocking the shelves for the Hispanic food shopper means understanding the preferences and traditions of shoppers who are mainly Mexican but also include a substantial population of Salvadorans and Guatemalans. In Miami food stores need to satisfy the expectations of Cubans, Colombians, Venezuelans, Hondurans and Nicaraguans. In New York they need to cater to Puerto Ricans and Dominicans along with shoppers from a wide variety of other countries in Central and South America.
Hispanic food shoppers of diverse national heritages react in different ways to Spanish-language labeling because of wide variations in language use and/or degree of acculturation. Puerto Ricans and South Americans are least likely to say Spanish-language labeling helps them in the store, while Cubans and Central Americans are most likely.
Food and beverage preferences can vary widely as well. For example, the households of Spanish dominant Latinos and those with a high degree of attachment to their original culture are nearly five times as likely as food shoppers on average and around four times more likely than bilingual/English dominant Latino food shoppers to have bought Cornish game hen in the past seven days. Veal is another type of meat enjoying a much higher than average degree of popularity among Spanish dominant food shoppers.
Compared to households of food shoppers with a low degree of identification with their original culture, those who have a high degree of identification are more likely to drink sparkling water, still bottled water, and thirst quencher drinks. Consumption of ground coffee is also closely related to language use and degree of acculturation. Households of bilingual/English dominant food shoppers are twice as likely as their Spanish dominant counterparts to drink relatively large quantities of ground coffee.