Amazon.com’s Prime Now customers in Chicago can now enjoy delivery from local restaurants including Jaffa Bagels, Lovely: A Bake Shop, Pleasant House Bakery, Scone City, Stan’s Donuts & Coffee, as well as many others. Prime Now already services the Chicago area with one and two hour delivery from Amazon and grocery delivery from Plum Market, My Fit Foods and Sprinkles Cupcakes.
Using the Prime Now mobile app, Chicago customers can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch as the driver travels from the restaurant to the delivery address in real time. Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less. The average delivery time since introducing restaurant delivery on Prime Now is 39 minutes.
“Chicago is home to just about every kind of cuisine you could want,” said Gus Lopez, general manager, Amazon Restaurants. “We’re excited to offer Amazon Prime customers a quick and convenient way to enjoy some of the city’s best restaurants without having to fight traffic or brave the cold.”
Starting Jan. 21, restaurant delivery is available across 18 zip codes in Chicago. Prime members can download the Prime Now app or visit amazon.com/primenow to enter their zip code and see if Prime Now is available in their area. In zip codes where restaurant delivery is available, customers will see Restaurants on the home page.
"Being an Amazon Prime member myself, I was excited to hear that restaurant delivery was coming to Chicago,” said Kimberly Galban, One Off Hospitality Group, the management company for Big Star, Dove’s Luncheonette and Publican Quality Meats. “We are looking forward to working with Amazon because like us, they stand for flawless service and incredible value. We are thrilled to partner with Amazon in what will likely change the restaurant delivery market in Chicago."
Restaurant delivery on Prime Now offers customers transparent pricing—there are no menu markups or hidden service fees, and delivery on all orders is free for a limited time. Customers pay using the information already stored in their Amazon account and orders are backed by Amazon’s award-winning customer service.