Electro Freeze, a division of H.C. Duke and Son, LLC (Duke), has introduced to the U.S. frozen dessert industry, Genni, the first soft serve frozen dessert quality management smartphone app. Genni mobilizes the Company’s newly released Virtual Quality Management System (VQM) in their Genesis Series Soft Serve Freezer line.

“We want to give operators the ability to better manage their soft serve assets from across the store, or anywhere in the world where they can use their phone or tablet,” said Tom Hotard, President. “We are providing real- time, pertinent information to manage business right now via cellular technology, the most secure method.” Genni the app, will premier with the new Genesis Series SLX400 and SLX500 soft serve freezers featuring VQM at the National Restaurant Association (NRA) Show in Chicago IL, May 18-21, 2013, in the Electro Freeze booth 4815.

“This is cutting edge innovation, engineering and product development to revolutionize the role of equipment in foodservice management,” continued Hotard. “We are the only U.S. frozen dessert equipment manufacturer offering an application like this.”

Electro Freeze’s new Virtual Quality Management System gives operators the option to make product quality adjustments, track product volume dispensed and clean-cycle indications, as well as set alerts and security settings. The VQM system gathers soft serve equipment data in real time and provides statistical reports on a daily, weekly or monthly basis. “The technology using the Genni app can communicate via cell, wi-fi or Ethernet services,” Hotard stated. “The VQM system also allows remote diagnostic access for Electro Freeze’s nationwide service teams.” The Genni app and VQM are available options on the new Genesis Series SLX400 and SLX500 soft serve freezers.