Golden Krust

Lowell Hawthorne, president and chief executive officer of Golden Krust Caribbean Bakery & Grill, will be featured on the Emmy Award-winning series Undercover Boss on Sunday, May 22, on the CBS Television Network. Known for its signature golden crust patties and other Caribbean culinary delights, Golden Krust Caribbean Bakery & Grill is one of the fastest growing franchises in the US with over 120 franchise restaurants in nine states.

Golden Krust also operates a retail division that provides Jamaican patties to the New York City public schools, the penal system, military channels and over 20,000 supermarkets, club stores and dollar stores nationwide.

As with other episodes of the reality show, Hawthorne is disguised in order to get a first-hand look at the business models' strengths and flaws, as well as learn of the personal and professional struggles of employees and franchisees. Hawthorne noted that the eye-opening experience provided meaningful insights into the brand and invaluable appreciation that goes into the day-to-day operation of a Golden Krust Restaurant.

Hawthorne noted, "Being on Undercover Boss provided a golden opportunity to get an inside look from the perspective of the employee, the franchisee and the customer. I walked away with an extraordinary sense of pride for our amazing employees. When it boils down to it, it's about our product and the committed people behind it."

Golden Krust Caribbean Bakery and Grill, a wholly Jamaican-owned chain of quick service restaurants, continues on an aggressive growth path with the company eyeing expansion not only in the US, but Europe, the Caribbean and Canada.